Call Center

5 Metrics For Inbound Call Center Agents

5 Metrics For Inbound Call Center Agents
by Shauna Geraghty

March 2, 2016

min read

Learn how to position your agents for CX success

Shauna Geraghty

Shauna has a doctorate in clinical psychology and a love of call center software. When she isn't creating content, you can find her screening Talkdesk talent and playing with her labrador, Buster.

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