Talkdesk provides local and toll-free phone numbers from countries around the world. You can purchase phone numbers with one click and start using them immediately to aid and expand your global business. If you prefer to continue to use your existing phone numbers, Talkdesk will allow you to port them into the system. These features enable you to easily scale your team and expand your global presence.
Allow your customers to call a familiar number at local rates, while simultaneously enabling your team to receive calls where it is most convenient for them. With Talkdesk, you can route global numbers to wherever your team is so that expanding your customer base does not require moving your offices.
Define routing protocols so that incoming calls from designated regions or countries are routed to specific agents or groups of agents equipped with the skills or knowledge to effectively address caller needs. Ensuring that customers are directed to the most optimal agents can improve service quality and customer satisfaction.
Within the Talkdesk interface, you can search for available phone numbers by prefix and area code, purchase them with one click and start making and receiving calls immediately. This feature allows you to scale your team and/or expand into a new location quickly and easily.
Once you purchase a phone number, you can customize its settings according to your business needs. For example, you can select a unique time zone, greeting and range of business hours for each phone number. This customizes callers’ experiences and optimizes the routing of calls for your agents.
Are you interested in learning more about our cloud-based call center software that provides international phone numbers? Let Talkdesk’s call center software experts show you how easy it is to create a call center in 5 minutes. Click the button below to start your free trial today.
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